Privacy Policy

Golden Brooms, located in Rotterdam, The Netherlands, is responsible for the processing of personal data as described in this Privacy Policy.

1. Company Details

2. Data and Collection

We may collect the following types of data:

  • Full name

  • Phone number

  • Email address

  • Home address

  • Bank account number (for payment processing)

  • Communication content via email, phone, WhatsApp

  • IP address, browser type, and device data

  • Information on your behavior and interactions on our website

  • Cookies and tracking information

We do not intentionally collect data of children under 16. If you believe we have done so without proper consent, please contact us so we can remove the data.

2.1 Personal Data
2.2 How Data is Collected

We collect data through:

  • Website contact forms

  • Direct communication via WhatsApp, phone, or email

  • Analytics and cookies when you visit our website

  • Booking and invoicing processes

2.3 Why Data is Collected

We process your personal data to:

  • Respond to inquiries and bookings

  • Deliver our services

  • Handle invoicing and administration

  • Contact you when necessary

  • Send marketing or updates with your consent

  • Analyze website performance and improve our services

2.4 Who Has Access to Your Data

Only the owner of Golden Brooms has direct access to your data. In some cases, we may share your data with third parties necessary for delivering our services, such as:

  • Google Analytics

  • Meta (Facebook/Instagram)

  • CookiesYes

  • Hostinger (our website hosting provider)

These parties are required to comply with GDPR and handle your data responsibly.

2.5 Data Retention

We retain personal data only for as long as necessary. Below are general retention periods:

  • Client personal data: as long as you are a client or until you request deletion

  • Booking and invoicing records: 7 years (as required by Dutch tax law)

  • Analytics and cookie data: based on settings in Google Analytics and CookiesYes

You may request deletion of your data at any time, unless we are required to retain it by law.

2.6 Data Protection

We take appropriate technical, organizational, and legal measures to protect your data. These include secure hosting, limited access, encrypted communication, and regular monitoring.

3. Cookies

3.1 Cookies and Tracking Technologies

Golden Brooms uses the following types of cookies:

  • Functional cookies to ensure the website operates properly

  • Analytical cookies to understand how visitors interact with the site

  • Tracking cookies to show personalized content and advertisements

You can change your cookie settings through your browser at any time.

4. Automated Decision-Making

We do not use automated decision-making processes that have significant effects on individuals.

5. Your Rights Under the GDPR

You have the following rights:

  • Right to access your data

  • Right to correct inaccurate data

  • Right to request deletion of your data

  • Right to restrict or object to processing

  • Right to data portability

  • Right to withdraw your consent

  • Right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens)

To exercise any of these rights, contact us at office@goldenbrooms.com. We will respond within four weeks. To verify your request, we may ask for a copy of your ID with your photo.